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General Terms and Conditions (GTC)
Welcome to ProReparatur!
These General Terms and Conditions contain the rules and provisions for the use of MM Microsoldering Solutions e.U.'s website at https://www.proreparatur.com/.
By accessing the website, it is assumed that you fully accept the General Terms and Conditions. Please refrain from using ProReparatur if you do not agree with all the conditions listed on this page.
Cookies: The website uses cookies to personalize your online experience. By continuing to access ProReparatur, you agree to the use of cookies.
A cookie is a text file stored by a web server on your hard drive. Cookies cannot execute programs or transfer viruses to your computer. They contain a unique identifier and can only be read by the web server of the domain that stored the cookie on your device.
We use cookies for various purposes, including analysis and personalized marketing communications, aiming to enhance the user-friendliness of our website. You have the option to reject optional cookies. However, some cookies are essential for the proper functioning of our website and must always be activated, requiring no consent. Please note that by accepting the necessary cookies, you also accept third-party cookies if you use services provided by third parties on our website, such as an integrated video display window.
License: Unless otherwise specified, MM Microsoldering Solutions e.U. and/or its licensors hold the intellectual property rights for all materials on ProReparatur. All intellectual property rights are reserved. You may view and/or print pages from ProReparatur for your own personal use, subject to the restrictions set out in these General Terms and Conditions.
The following actions are prohibited:
This agreement comes into effect on October 1, 2023.
In certain areas of this website, users have the option to leave comments for the purpose of opinion and information exchange. Such user comments are not reviewed, filtered, edited, or endorsed by MM Microsoldering Solutions e.U. before their publication on the website. User comments solely reflect the personal opinion of the respective author and do not represent the views and beliefs of MM Microsoldering Solutions e.U., its legal representatives, and/or distribution partners, unless otherwise legally stipulated. MM Microsoldering Solutions e.U. assumes no liability for user comments or any claims and/or costs that may arise as a result of the publication of such user comments on the website.
MM Microsoldering Solutions e.U. reserves the right to review and possibly remove all comments that may be considered inappropriate, offensive, or in violation of the General Terms and Conditions.
Hereby, you confirm and agree that:
Linking to Our Content: The following institutions may create a link to our website without prior written approval:
Accredited companies, excluding advertising nonprofit organizations, charity shops, and fundraising organizations collecting money for charitable purposes, may not link to our website.
These organizations may link to our home page, publications, or other website information as long as the link:
Link requests from the following types of organizations may be considered and approved:
We will approve link requests from such organizations as long as:
These organizations may link to our home page as long as the link:
If you are one of the organizations listed in point 2 and are interested in linking to our website, please send an email to MM Microsoldering Solutions e.U. with your name, your organization's name, your contact information, your website URL, the list of all URLs from which you intend to link to our website, and the list of all URLs on our website to which you intend to link. We will strive to respond within 2 to 3 weeks.
Organizations that receive approval may link to our website in the following ways:
Without a trademark usage license agreement, neither the MM Microsoldering Solutions e.U. logo nor other graphic elements may be used for linking.
Liability for Content: We do not assume liability for content that appears on your website. You agree to indemnify us regarding all claims raised on your website. No website should display links whose content can be considered defamatory, obscene, or criminal, or that violate rights, infringe, or advocate for other violations and infringements of the rights of third parties.
Reservation of Rights: We reserve the right to request, at any time and at our discretion, that you remove all links or a specific link to our website. You agree to promptly comply with such a request and remove all links to our website immediately. We also reserve the right to amend the General Terms and Conditions and the linking policies at any time. By continuing to link to our website, you agree to the linking policies in these General Terms and Conditions. By continuing to link to our website, you agree to be bound by and comply with these linking terms.
Removal of Links from Our Website: Please contact us anytime if you find a link on our website or a linked website inappropriate for any reason. Link removal requests will be reviewed by us, but we are not obligated to comply with them or respond directly to requests.
We make no guarantee for the completeness or accuracy of the information on this website, nor that the website will remain available, and the material on the website will be kept
1. Scope of Application
These terms and conditions (AGBs) of MM Microsoldering Solutions e.U. apply to all repairs, maintenance, or inspections in the version valid at the time of the device handover to us.
2. Exclusivity of Conditions
The repair conditions apply exclusively unless expressly agreed otherwise.
3. Repair Order
The repair order must be completed, accurate, and legible, and must be signed. It is then sent together with the respective device to the service company. Any expenses and costs arising from incorrect information are at your expense.
4. Cost Estimate and Device Inspection
The creation of a cost estimate and the device inspection conducted for this purpose are chargeable for both entrepreneurs and consumer customers. Consumers are verbally informed of the cost by an employee of MM Microsoldering Solutions e.U. and in writing through a notice in the business premises. If the repair is subsequently commissioned, the amount for the cost estimate is deducted from the repair price.
5. Costs for Cost Estimates
A cost estimate is chargeable and is billed at €29, including 20% VAT. The amount is offset against the repair price if the repair order is issued.
6. Note on Warranty Loss
MM Microsoldering Solutions e.U. points out that as part of creating a cost estimate, device inspection, and/or repair, interventions in the device may be necessary, leading to the loss of the manufacturer's warranty.
7. General Terms and Conditions
The repair is carried out based on our general terms and conditions, which you accept by signing the order. These are displayed in our business premises.
8. Insufficient Error Description
If the error description is insufficient, we are entitled to perform all objectively justified work necessary for the proper restoration of the device's functionality.
9. Data Loss During Inspection, Repair, or Maintenance
We inform you that during the inspection, repair, or maintenance of devices storing data or programs (e.g., mobile phones, notebooks, tablets, etc.), there is a possibility of data or program loss or damage. Therefore, we strongly recommend backing up all data and programs on another storage medium (data backup) before handing over such devices for inspection, repair, or maintenance. If you fail to perform such data backup, MM Microsoldering Solutions e.U. is not liable for damages to or loss of data and programs due to slight negligence. After completing the repair/maintenance, it is your responsibility to reload secured data onto the device. If devices are password-protected, please delete them or inform us before the repair begins.
10. Deadlines and Pickup and Return
We will inform you by SMS, email, or call about the success of the repair. If spare parts or software are not available, the repair time may be extended. If devices are not picked up within 3 months after our call or SMS, MM Microsoldering Solutions e.U. is entitled to sell the device elsewhere to cover costs. If your phone number changes during the repair period, please inform us in writing via email or SMS, including the repair number. We call landline numbers without voicemail only once. The cost of return shipping is not included in the price, and resending in case of a complaint is not included.
11. Complaints and Warranty
Repairs of any kind must be immediately inspected by you upon handover of the repaired device. Subsequent complaints about cracks, breaks, damaged USB, etc., will not be acknowledged by us. If a repair service by MM Microsoldering Solutions e.U. has a defect, the customer can request rectification within 90 days. Rectification is at the discretion of MM Microsoldering Solutions e.U. through defect removal or the creation of a new work. Operational errors, damage due to improper use, storage, or third-party interventions are not covered by the warranty. Data cards and SIM cards must be removed by the customer, and no liability is assumed for them. Cases and protective covers are to be removed. Boxes and packaging should not be submitted or sent.
12. Water Damage Case
Attention: In case of water damage! Devices where we detect moisture during the repair will not receive a warranty from us. There is no liability for data loss or device functionality. We undertake to repair the damage to the extent possible and inform you. A photo of the relevant area is sufficient for documentation.